Frequently Asked Questions
General Information
1. What services do you offer?
We offer a variety of aesthetic services including chemical peels, , injectables (Anti Wrinkle treatments, dermal fillers), micro needling, body/facial treatments and more.
2. What are your hours of operation?
Our hours of operation are Mondays & Wednesdays 9 .15 AM to 5.00 PM
3. How can I book an appointment?
You can book an appointment online through our website, or by calling our contact telephone number above .
4. What is your cancellation policy?
We require at least 24 hours' notice for cancellations or rescheduling. Failure to do so may result in loss of the £25.00 booking fee
Consultation and Treatment
5. Do you offer free consultations?
Yes, we offer a complimentary initial consultation to discuss your goals and create a personalized treatment plan.
6. Are your treatments safe?
All our treatments are performed by licensed and experienced professionals using FDA-approved products and equipment. Your safety is our top priority. Our Clinic is Dr led to ensure the safety of our clients .
7. How should I prepare for my appointment?
Preparation varies by treatment. Generally, we recommend avoiding sun exposure, tanning, and certain skincare products before your appointment. Specific instructions will be provided during your consultation.
8. What should I expect during my first visit?
During your first visit, you will meet with one of our specialists who will assess your skin and discuss your concerns and goals. A personalized treatment plan will be created for you.
Post-Treatment Care
9. What should I do after my treatment?
Post-treatment care varies by procedure. You will receive detailed instructions after your treatment, which may include avoiding sun exposure, using specific skincare products, and avoiding strenuous activities.
10. How long is the recovery time?
Recovery time varies depending on the treatment. Some treatments have minimal to no downtime, while others may require a few days to a week of recovery.
Pricing and Payment
11. How much do your services cost?
Prices vary depending on the treatment. A detailed price list is available on our website, and specific costs will be discussed during your consultation.
12. Do you offer any payment plans or financing options?
Unfortunately this is not a service we offer at the moment.
13. Are there any special promotions or discounts?
We frequently offer promotions and discounts. Please check our website or subscribe to our newsletter for the latest offers.
Products and Ingredients
14. What skincare products do you use/recommend?
We use and recommend high-quality, medical-grade skincare products that are proven to be effective. Our specialists will recommend products tailored to your skin type and concerns.
15. Are your products and treatments suitable for all skin types?
Yes, we offer products and treatments that are suitable for all skin types. During your consultation, we will customize your treatment plan based on your specific skin type and concerns.
Safety and Allergies
16. What if I have allergies or sensitive skin?
Please inform us of any allergies or skin sensitivities during your consultation. We will tailor your treatment and recommend products that are safe for your skin.
17. Are your injectables safe?
Yes, our injectables are administered by licensed professionals with extensive experience. We use only FDA-approved products to ensure your safety and satisfaction.
Results and Expectations
18. When will I see results?
Results vary by treatment. Some treatments provide immediate results, while others may take several weeks to show full effects. During your consultation, we will give you a realistic timeline for your specific treatment.
19. How long do the results last?
The longevity of results varies depending on the treatment. Some treatments offer temporary results, while others provide more long-lasting effects. Your specialist will discuss this with you during your consultation.
20. What if I'm not satisfied with my results?
Your satisfaction is important to us. If you are not satisfied with your results, please contact us to discuss your concerns, and we will work with you to address them.